Privacy Policy

At Habla by One2One English Systems SL, we are committed to protecting the privacy and
security of our users’ personal information. This Privacy Policy explains how we collect, use,
disclose, and safeguard the data you provide when accessing our website and services. Please read it
carefully.

Information We Collect

Habla by One2One English Systems collects different types of information for various
purposes to provide and improve our services.

Personal Information 

This
refers to any data that can be used to identify you as an individual, such as:

  • Name, email address, phone number

  • Mailing/billing

  • Account login credentials

  • Language proficiencies and learning goals

We
collect personal information when you create an account, make a purchase, sign up for our newsletter,
participate in events/surveys, or contact us directly.

Usage Data 

We
automatically collect certain technical data through website analytics, cookies, log files and other
tracking mechanisms when you visit our site.

This
non-identifying usage data may include:

  • Device and browser information

  • IP address

  • Pages visited and features used

  • Date/time stamps

  • Crash data and error logs

Collecting usage data helps us understand how users interact with our site and
services so we can improve the overall experience.

How We Use Your Information

We
use the personal information and usage data we collect for the following purposes:

  • To provide, maintain and secure our website and
    services

  • To process transactions and send billing information

  • To personalize content, features and user experiences

  • To respond to inquiries and provide customer support

  • To notify you about updates, new offerings and
    promotions

  • To detect, prevent and mitigate fraudulent or illegal
    activities

  • To analyse usage trends and improve our
    offerings

  • To comply with legal obligations and enforce our
    policies

We
may aggregate and anonymize personal information so it can no longer directly identify individuals for
analytics purposes.

Information Sharing and Disclosure

Habla by One2One English Systems does not sell or rent your personal information to any
third parties for marketing purposes without your explicit consent. However, we may share your data
with trusted partners and service providers to help facilitate our legitimate business operations,
such as:

  • Payment processors to enable purchases/subscriptions

  • Email service providers for marketing communications

  • Analytics providers to understand site usage

  • Hosting providers to store data securely

We may also disclose user information if legally required, such as compliance with valid
court orders, laws, or regulations. We will make reasonable efforts to notify you beforehand in such
instances.

In
the event of a business transaction, such as a merger, acquisition, or asset sale, your data may be
transferred or shared as a business asset. We will provide notice of such transfer and any updated
privacy policy prior to such disclosure.

Data Security

Habla by One2One English Systems has implemented appropriate administrative, technical
and physical safeguards to help protect your personal information from loss, misuse, unauthorized
access or disclosure. However, no data transmission over the internet or storage system can be
guaranteed 100% secure.

You are responsible for maintaining the confidentiality of any account credentials and
restricting unauthorized access to your devices and accounts. Please promptly notify us of any
unauthorized use or suspected breach of your Habla by One2One English Systems
account.

Third-Party Links and Services

Our
website may contain links to external websites, applications or services maintained by third parties
that are not governed by this Privacy Policy. We encourage you to review the privacy practices of any
third-party providers whose services you choose to use.

Habla by One2One English Systems has no control over, and assumes no responsibility for,
the content, privacy policies or practices employed by websites and services operated by companies
independent of us.

Data Retention 

We
will retain your personal information only for as long as necessary to provide you with access to our
services or as required to comply with our legal, accounting, and reporting obligations. After that
period, we will securely delete or anonymize your personal data.

However, we may need to preserve certain information to comply with judicial
orders, detect or prevent fraud or abuse, resolve disputes, enforce agreements, or for other legally
permissible purposes.

Your Privacy Rights 

Habla by One2One English Systems respects the privacy rights of our users. Subject to
applicable laws, you may have the following rights regarding your personal
information:

  • Access your data and receive a copy

  • Rectify any inaccurate information

  • Request deletion of your personal data

  • Restrict or object to certain processing

  • Opt-out of marketing communications

  • Data portability (transfer to another service)

To exercise these rights, please submit a written request to our Data Protection Officer
using the contact information provided below. We may need to verify your identity before complying
with your request.

Children’s Privacy 

Our
website, services and offerings are intended for general audiences over the age of 16. We do not
knowingly collect personal information from children under 16 without parental
consent.

If we
learn that we have inadvertently collected personal data from a child under 16, we will promptly delete
that information. If you are aware of such a situation, please contact us immediately.

Consent and Policy Updates

By using Habla by One2One English Systems services, you consent to our data practices
described in this Privacy Policy. If our practices change in the future, we will update this policy
and indicate the latest revision date.

Your
continued use of our services after any changes have been made indicates your consent to the new policy
terms. We encourage you to periodically review our Privacy Policy for any
modifications.

Contact our Data Protection Officer 

If
you have any questions, comments or concerns regarding our privacy practices or this policy, please
contact our Data Protection Officer at:

https://www.one2one-es.com/

Data Protection Officer:

Castillo Fuensaldaña 4 OF 136

Las
Rozas 28232, Madrid Spain

Agencia Española de Protección de Datos

Calle
Jorge Juan 6, Madrid

We
will make every effort to resolve any privacy concerns you may have regarding our handling of your
personal information.

https://www.one2one-es.com/

works with this site to support the delivery of ads that
align with your interests. It collects information about your online activities and browsing
information, including websites you visit, pages you view, search terms, the apps you use, the
language and device you use, location, and emails from newsletter sign ups. This information is then
passed to partners to enable them to display interest based advertising to
you.

This Notice is
specific to

https://www.one2one-es.com/

and explains how

https://www.one2one-es.com/

collects, uses,
shares, or sells your personal information when you visit this site or sign up for a newsletter
managed by

https://www.one2one-es.com/

. This website must disclose any collection, use, sharing or
sale of personal data beyond the services provided by

https://www.one2one-es.com/

in its own privacy
notice (above) and comply with relevant privacy laws.

What personal data might

https://www.one2one-es.com/

collect?

https://www.one2one-es.com/

may collect:

  • IP Address (unique address that identifies your
    computer or phone on the internet)

  • Location (country, city, state)

  • Operating System (e.g., Windows or Mac)

  • Device Information (hardware, platform, location and carrier
    data)

  • Language of the Website or Browser

  • Web Browser Type (e.g., Chrome, Firefox or Safari)

  • Email address

When you visit this site,

https://www.one2one-es.com/

uses cookies and similar
technologies, such as pixels and tags, to collect your information about your behaviour on this site
and other websites you visit, across your devices. These tools track preferences, website visits and
activities, interactions with emails and ads, and evaluate effectiveness of emails and ads and
record which ads have been shown to you to enable the delivery of interest based ads on this site.
To learn more, please visit https://www.allaboutcookies.org; ICO
– What are cookies and similar technologies; https://learnwebanalytics.com/whats-the-difference-between-a-cookie-a-pixel-and-a-tag.

In some cases

https://www.one2one-es.com/

may manage a site’s newsletter.

https://www.one2one-es.com/

collects your email directly from you through the newsletter sign up form, and will request your
consent to use your email for interest based advertising. Your email will be converted into hashed
format – a unique set of numbers and letters representing your email – before being sent to
partners. If you no longer wish to receive this newsletter, you may unsubscribe at any time using
the “Unsubscribe” button.

Does

https://www.one2one-es.com/

share or sell my personal information for interest
based advertising

Yes,

https://www.one2one-es.com/

will use, share, license, sell or otherwise disclose
your personal information to our partners to enable interest based advertising to be displayed to
you on this site. Through the bidstream, an online marketplace,

https://www.one2one-es.com/

shares
data, such as ad location, site content, and your personal information with advertisers. Using this
information, advertisers bid for ad space, and the winning bidder gets to display their ad to you on
this site.

https://www.one2one-es.com/

may share your personal data with partners to create a
universal (unique) identifier linked to your online behavior and preferences. This identifier is
added to the bid request to improve the targeting of interest based ads.

https://www.one2one-es.com/

and its partners may also combine your personal data collected from your interaction with this site
with your data that they have collected from other sources to create a profile of your interests and
behaviors to provide interest based advertising across your online experience, including devices,
browsers, and applications.

https://www.one2one-es.com/

could also license your personal data from
its partners to enrich the information in its bid request to advertisers.

To learn more about

https://www.one2one-es.com/

partners,
visit

https://www.one2one-es.com/

How can I opt out of interest based advertising?

To
opt out of interest based advertising on this site, you may take the following
actions:

Cookie Consent – For EU/UK visitors

On
first visit to the site, you may reject the use of cookies through the cookie consent banner, shown only
where legally required. If you initially accept the use of cookies, but change your mind, you can access
the banner by clicking “Update Privacy Settings” at the bottom of the home page to change your
preferences at any time.

Disabling Cookies

To learn more about cookies and how to disable them for interest based advertising,
visit All
About Cookies. Most browsers
provide options in their menu to stop accepting new cookies, alert you to new cookies, disable
cookies, and clear your browser’s cache or storage. Be aware that blocking cookies may affect your
site experience, and essential cookies cannot be disabled as these are necessary for the website to
function.

Opting Out Using Other Tools

Use
the following tools to opt out of receiving interest-based advertising:

Opt-Out Rights in Certain US States

If you reside in certain US states, you have the right to opt out of the sale or sharing
of your personal data. A “Do Not Sell or Share My Information” button can be found at the bottom of
the home page, where required. Not applicable as not operating in the US.

Seeing Ads After Opting Out or Disabling Ads

Disabling cookies or opting out of the sales or sharing of personal data for advertising
does not mean you won’t see ads on this website. It means the ads you see will not be personalized
to your online behaviour and interests.

What are my data protection rights?

Under data protection laws in the EU, UK and certain US states, you may have the right
to delete, access, request a copy, and correct your personal information. If you’d like to exercise
these rights related to the services we provide to this website, please contact

https://www.one2one-es.com/

at info@one2one-es.com

Will

https://www.one2one-es.com/

transfer my personal data to the
US?

No.

How does

https://www.one2one-es.com/

protect my personal
information?

https://www.one2one-es.com/

has implemented technical and organizational security
measures appropriate to the risk to the personal data. Despite our safeguards and efforts, no
internet transmission can be 100% secure.

How long does

https://www.one2one-es.com/

keep my personal
information?

Where

https://www.one2one-es.com/

processes personal data to enable interest based
advertising, we will continue to process until you ask us to stop.

How can I contact

https://www.one2one-es.com/

if I have questions about this notice or
its services to this website?

Please contact us at info@one2one-es.com, or you may write to us at: Castillo
Fuensaldaña 4 OF 136, Las Rozas 28232, Madrid, Spain.

PRIVACY POLICY: SUMMARY:

At
Habla by One2One English Systems SL, we are committed to protecting the privacy and security of our
users’ personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard
the data you provide when accessing our website and services. Please read it
carefully.

1.Information We Collect

Personal Information
We collect personal information when you create an account, make a purchase, sign up for our
newsletter, participate in events/surveys, or contact us directly. This includes:

  • Name, email address, phone number

  • Mailing/billing address

  • Account login credentials

  • Language proficiencies and learning goals

Usage Data
We automatically collect technical data through website analytics, cookies, log files, and tracking
mechanisms. This includes:

  • Device and browser information

  • IP address

  • Pages visited, features used, and date/time stamps

  • Crash data and error logs

2.How We Use Your Information

We
use collected data for:

  • Providing, maintaining, and securing our services

  • Processing transactions and billing

  • Personalizing content, features, and user experiences

  • Responding to inquiries and providing customer
    support

  • Sending updates, new offerings, and promotions

  • Analyzing trends and improving our services

  • Complying with legal obligations

Note: We may
aggregate and anonymize personal data for analytics, ensuring it no longer identifies
individuals.

3.Information Sharing and Disclosure

We do not sell or rent your personal data. However, we may share it with trusted
partners and service providers to support our operations, including:

  • Payment processors for transactions

  • Email service providers for communications

  • Analytics providers to understand usage

  • Hosting providers for secure data storage

Legal Requirements: We may
disclose information if legally required, such as in response to valid court orders or
regulations.

Business Transactions: In case of a
merger or sale, user data may be transferred as a business asset, and we will notify users of such
events.

4.Data Security

We implement technical and physical safeguards to protect your data. However, no system
is completely secure. You are responsible for maintaining your account credentials and securing your
devices. Please notify us promptly if you suspect any unauthorized use.

5.Third-Party Links and Services

Our
website may contain links to external websites not governed by this policy. We encourage you to review
the privacy policies of any third-party services.

6.Data Retention and Deletion Policy

We retain personal data only as long as necessary for service delivery or to comply with
legal, accounting, and reporting obligations. Afterward, data will be securely deleted or
anonymized. Certain information may be preserved to comply with legal orders, detect fraud, resolve
disputes, or for other legal purposes.

7.Your Privacy Rights

Subject to applicable laws, you may have rights regarding your personal
data:

  • Access your data and receive a copy

  • Correct any inaccuracies

  • Request data deletion

  • Restrict or object to certain data processing

  • Opt-out of marketing communications

  • Data portability

To exercise these rights, please submit a request to our Data Protection Officer
(contact information above). We may verify your identity before fulfilling your
request.

8.Children’s Privacy

Our
services are intended for users over 16. We do not knowingly collect data from children under 16 without
parental consent. If we become aware of such data, we will delete it. Contact us if you know of any such
cases.

9.Consent and Policy Updates

By using our services, you consent to our data practices. We may update this policy
periodically; the latest revision date will be indicated here. Continued use of our services
signifies acceptance of changes.

10.
Contact Information

For
inquiries about this policy, contact our Data Protection Officer:

Email: info@one2one-es.com
Address: Castillo Fuensaldaña 4 OF 136, Las Rozas 28232, Madrid, Spain

Website Accessibility:
This privacy policy is accessible from a standard browser via
[one2one-es.com].